CARING FOR PEOPLE AT HOME WITH DIGNITY & COMPASSION
Building strong communities by valuing staff and creating core teams
Improving well-being and enabling people to make empowering choices.
- Utopia Care has a commitment to ensuring that our clients and their families have the highest quality care and support; 24 hours a day, 365 days a year.
- We will visit and conduct a face-to-face assessment to understand all of your requirements. Care plans, created on an individual basis, enable the inclusion of preferred activities, dietary requirements, family commitments and offer a greater level of care.
- Our Live-In Care assistants receive training to a high standard and are fully vetted with current DBS and references in line with CQC guidelines.
- Providing a 24-hour telephone helpline to provide peace of mind in the event of any emergencies. Someone will always be on hand and available to assist you.
AIMS & OBJECTIVES
Utopia Care has sound principles for the way it provides its services. Central to these is Utopia Care belief that the rights of service users are paramount and are outlined below:
- To focus on service users Utopia Care aims to provide services with professional, skilled, and competent health & social care workers to adults who may require varying levels of health & social care; at times convenient to them, and in ways that they find most agreeable. Utopia Care aims to achieve positive outcomes for service users and to promote their active participation in choices that permit them to enjoy their rights as individual human beings to the greatest possible extent. As a reflection of the needs of the service requirements, Utopia Care provides flexible services that work with and for service users and clients 24 hours a day, 7 days a week, and 365 days a year.
2. To provide quality management systems to monitor and ensure that Utopia Care is fit for purpose. We examine our operations constantly and take corrective action to ensure that provide the highest quality service possible and successfully achieve our stated aims and objectives. We welcome feedback from our service users, their friends, relatives, clients, contractors, and our staff.
- To work for the comprehensive welfare of our service users. We aim to provide a package of health & social care for each service user which contributes to their overall health & social care needs and preferences. We will co-operate with other services and professionals to help to maximize each service user’s independence and to ensure their maximum participation in the local community.
- To meet service user/client/contractor assessed needs. Utopia Care adopts a person-centered approach, therefore, before we provide services we ensure that a potential service user’s needs and preferences are thoroughly assessed. We aim to ensure that the health & social care that Utopia Care provides meets the assessed needs of each service user for each assignment undertaken. This should enable the service user to carry out the normal activities of daily living. In addition, their needs will be reassessed as frequently as is necessary, and that the health & social care staff provided will have the flexibility to respond to changing needs or requirements.
- To employ a quality workforce. To train and develop dedicated health & social care workers to recognized Best Practice Standards and to comply with and exceed all the requirements of governing regulation, national minimum standards, legislation, and contractual agreements
In addition to the above, the following service user rights are fundamental to Utopia Care’s service provision:
In providing services to people with disabilities, there is a difficult balance to be struck between helping them to experience as much independence as possible and making sure that they are not exposed to unnecessary hazards. Taking care of the security of service users, therefore, means helping to provide an environment and support structure which offers sensible protection from danger and yet gives readily available assistance when required. This should not be interpreted as a demand for a totally safe or risk-free lifestyle as the taking of reasonable risks can be interesting, exciting, and fun, as well as necessary.
Utopia Care aims to help its service users to continue to enjoy their civil rights.
Fulfillment has been defined as the opportunity to realize personal aspirations and abilities. It recognizes and responds to levels of human satisfaction separate from the physical and material, but it is difficult to generalize about fulfillment as it deals with precisely those areas of lifestyle where individuals differ from each other.
Our Services
CLEANING SUPPORT
We offer a full range of professional options, using top quality cleaning materials and products, to achieve brilliant results
HEALTHCARE SERVICE
Our person-centred approached focuses on wellbeing, individual likes and dislikes, and freedom to make informal choices
HEALTHCARE STAFFING
We continue to provide our care and support services as we have done throughout the COVID crisis